Legal
How ServLoom collects, uses, and protects your information.
Last updated: July 28, 2026
ServLoom ("we," "our," or "us") provides field service management software and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit servloom.com, use our platform, or interact with us.
We may collect information you provide directly (such as name, business name, email, phone number, billing details, and support requests), information collected automatically (such as IP address, browser type, device information, and usage data), and information from integrated services you choose to connect.
We use information to provide and improve our services, process transactions, communicate with you, personalize your experience, provide customer support, maintain security, comply with legal obligations, and send product updates or marketing communications where permitted.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as hosting, analytics, payment processing, and customer support), when required by law, or in connection with a merger, acquisition, or asset sale.
We retain information for as long as needed to provide services, meet legal requirements, and resolve disputes. We implement administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You may opt out of marketing emails using the unsubscribe link in our messages. To make a privacy request, contact us at privacy@servloom.com.
If you have questions about this Privacy Policy, contact us at privacy@servloom.com or support@servloom.com.
Our team is happy to help you understand how ServLoom protects your business.